Terms & Conditions

This IOS Offices Service Agreement ("Agreement") is made and entered into by and between you ("CUSTOMER" or “You”) and IOS Offices (“IOS Offices”) for the use of and services related to the rental of digital IOS Offices services (the "IOS Offices") in accordance with the following terms and conditions set forth herein.


1. CUSTOMER agrees that CUSTOMER will not use IOS Offices premises or any IOS Offices services for any unlawful, illegitimate, or fraudulent purpose or for any purpose prohibited by Mexico regulations. CUSTOMER further agrees that any use of the IOS Offices shall be in conformity with all applicable federal, state, and local laws.

2. This AGREEMENT shall remain confidential, except that this AGREEMENT may be disclosed upon written request of any law enforcement or other governmental agency, or when legally mandated. Upon request, CUSTOMER agrees to complete all necessary documents, and any required acknowledgment form relating to service of process. CUSTOMER further agrees to sign an updated version of this AGREEMENT upon request.

3. Possession of the IOS Offices username and password shall be considered valid evidence that the possessor is duly authorized to remove any contents from the IOS Offices. In the event of death or incapacity of the CUSTOMER, IOS Offices will require the appropriate documents from the Probate Court, the executor of the estate, the trustee, or other similar person or entity before releasing mail or packages to a requesting party.

4. IOS Offices service fees are all due and payable in advance and CUSTOMER agrees that IOS Offices may hold mail and packages pending payment. There will be no pro-rations or refunds for the cancellation of any service. CUSTOMER agrees to pay a late fee of $25.00 if any payment is not received within five (5) days of when due. IOS Offices service fees and other related fees stated herein are subject to change. In the event that CUSTOMER receives an unreasonable volume of mail or packages at IOS Offices according to the IOS Offices ’s reasonable judgment, IOS Offices may require CUSTOMER to upgrade to a larger size IOS Offices and/or pay any additional charges. IOS Offices reserves the right to increase the IOS Offices service fees in the event that CUSTOMER adds additional individuals or entities to the names of those individuals or entities authorized to receive mail and packages at IOS Offices

5. Upon expiration, cancellation, or termination of this AGREEMENT, IOS Offices will:

a. Store the mail or packages for up to six (6) months provided CUSTOMER pays a storage fee of $50.00 per month for the time period in which IOS Offices holds the mail or package(s), plus a service fee of to be determined for each time CUSTOMER visits IOS Offices to pick up such items. It is the CUSTOMER's responsibility to make arrangements with IOS Offices to identify any mail storage needs prior to the expiration, cancellation or termination of this AGREEMENT.

b. Retain CUSTOMER's mail, other than Unsolicited Mail, at the Centre for a period of ten (10) days, if the customer leaves no forwarding fees and forwarding address. After such time, any mail or package may be discarded, destroyed, or Return to Sender.

c Discard or destroy any "Unsolicited Mail" (e.g., bulk mail; mail addressed as "occupant," "current resident" or similar designation; or coupons, advertising, or other promotional material) delivered to or remaining at IOS Offices

d. Refuse any package addressed to CUSTOMER delivered by any party, such as a commercial courier service.

6. Upon cancellation or termination of this AGREEMENT, IOS Offices may:

a. Refuse any mail or package addressed to the CUSTOMER and delivered to IOS Offices

b. Discard, destroy or Return to Sender any of the CUSTOMER's mail or packages delivered to or remaining at IOS Offices at such time.

7. The term of this AGREEMENT shall be the initial period paid for by CUSTOMER and any renewal period paid for by CUSTOMER from time to time. Renewal of this AGREEMENT for additional terms shall be at IOS Offices ’s sole discretion.

8. CUSTOMER agrees that the Centre may terminate or cancel this AGREEMENT for good cause at any time by providing CUSTOMER thirty (30) days written notice. Good cause shall include, but is not limited to 1) CUSTOMER abandons the IOS Offices; 2) CUSTOMER uses the IOS Offices for unlawful, illegitimate or fraudulent purposes; 3) CUSTOMER fails to pay monies owed when due; 4) CUSTOMER receives an unreasonable volume of mail or packages; 5) CUSTOMER engages in offensive, abusive or disruptive behavior toward other customers of IOS Offices or IOS Offices 's employees; and 6) CUSTOMER violates any provision of this AGREEMENT. CUSTOMER acknowledges that, for the purpose of determining good cause for termination of this AGREEMENT as provided herein, the actions of any person authorized by CUSTOMER to use the IOS Offices will be attributed to CUSTOMER.

9. Any written notice to CUSTOMER required or permitted under this AGREEMENT shall be deemed delivered twenty-four (24) hours after the placement of such notice in the CUSTOMER's IOS Offices or at the time personally delivered to CUSTOMER. In the event of a termination notice, based upon abandonment of the IOS Offices, notice shall be deemed delivered (a) on the next day after placing in the hands of a commercial courier service, or (b) five (5) days after placement in Mexico Post by Registered Mail, Return Receipt Requested, postage prepaid, and addressed to CUSTOMER at CUSTOMER's address on the application form, or on the date of actual receipt, whichever is earlier.

10. As CUSTOMER's authorized agent for receipt of mail, IOS Offices will accept all mail, including registered, insured, and certified items. Unless prior arrangements have been made, IOS Offices shall only be obligated to accept mail, or packages delivered by commercial courier services which require a signature from IOS Offices as a condition of delivery. CUSTOMER must accept and sign for all mail and packages upon the request of IOS Offices. Packages not picked up within three days of notification will be subject to a storage fee of $5.00 per day per package, which must be paid before CUSTOMER receives the package. In the event CUSTOMER refuses to accept any mail or package, IOS Offices may return the mail or package to the sender and the CUSTOMER will be responsible for any postage or other fees associated with such return. C.O.D. items will be accepted ONLY if prior arrangements have been made and payment in advance is provided to IOS Offices

11. CUSTOMER agrees to protect, indemnify, defend and hold harmless IOS Offices , and their respective affiliates, subsidiaries, parent corporations, franchisees, officers, directors, agents, and employees from and against any and all losses, damages, expenses, claims, demands, liabilities, judgments, settlement amounts, costs and causes of action of every type and character arising out of or in connection with the use or possession of the IOS Offices, including without limitation, any demands, claims, and causes of action for personal injury or property damage arising from such use or possession, from the failure of SloveniaPost or any commercial courier service to deliver on time or otherwise deliver any items (mail, packages, etc.), from damage to or loss of any package or mail, or to the IOS Offices contents by any cause whatsoever, and from any violation by CUSTOMER of applicable federal, state or local laws.

12. CUSTOMER HEREIN AGREES THAT THE TOTAL AMOUNT OF LIABILITY OF IOS Offices , IF ANY, FOR ANY AND ALL CLAIMS ARISING OUT OF OR RELATED TO THIS AGREEMENT SHALL NOT EXCEED $100.00 REGARDLESS OF THE NATURE OF THE CLAIM.

13. CUSTOMER must use the exact mailing address for IOS Offices without modification as advised. Should the item be addressed incorrectly as advised, IOS Offices will not be held responsible for any undeliverable mail and/or packages.

14. CUSTOMER agrees that they will not use this address for the purpose of establishing a GoogleAdSense or GoogleMaps listing for their business and/or personal names.

15. Delivery by commercial courier services must be made to IOS Offices street address only (and not to a P.O. Box). Upon signing this AGREEMENT, the CUSTOMER shall provide two forms of valid identification, one of which shall include a photograph. This AGREEMENT may not be amended or modified, except in a writing signed by both parties.


16. By agreeing below I forfeit all right to bring any legal action against IOS Offices for any reason. In return, I will receive the IOS Offices and related services. I will also make every effort to obey the rules and regulations of Slovenia, as listed in writing and as explained to me verbally. I will ask for clarification when needed.

17. The CUSTOMER shall indemnify and hold harmless the Company, its affiliates, and its respective officers, directors, agents, and employees from any and all claims, demands, losses, causes of action, damage, lawsuits, judgments, including attorneys’ fees and costs, arising out of, or relating to, the IOS Offices services under this AGREEMENT.

18. This AGREEMENT, and any accompanying appendices, duplicates, or copies, constitute the entire agreement between the Parties with respect to the subject matter of this AGREEMENT and supersedes all prior negotiations, agreements, representations, and understandings of any kind, whether written or oral, between the Parties, preceding the date of this AGREEMENT.

19. This AGREEMENT may be amended only by written agreement duly executed by an authorized representative of each party (email is acceptable).

20. If any provision or provisions of this AGREEMENT shall be held unenforceable for any reason, then such provision shall be modified to reflect the parties’ intention. All remaining provisions of this AGREEMENT shall remain in full force and effect for the duration of this AGREEMENT.

21. This AGREEMENT shall not be assigned by either party without the express consent of the other party.

22. A failure or delay in exercising any right, power, or privilege in respect of this AGREEMENT will not be presumed to operate as a waiver, and a single or partial exercise of any right, power, or privilege will not be presumed to preclude any subsequent or further exercise, of that right, power or privilege or the exercise of any other right, power or privilege.

23. This AGREEMENT is to be governed by and construed in accordance with the laws of the Mexico without reference to any principles of conflicts of laws.

By checking the box, you accept this AGREEMENT on the date stated in the introductory clause.